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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elizabeth Vitchock

July 19, 2024

2  out of  5 rating by Elizabeth Vitchock
"Alex from this office is ridiculous. He provided my ex with a quote, but called me multiple times, and then was dismissive when asked not to call MY phone number to try to get in touch with my ex. Alex told him if he wanted my number removed from the contact list, that he would have to call Alex — like he was holding my number hostage. All over a quote that was $5 cheaper than his current policy. My ex tried to call and email to get the issue resolved, to no avail. This is not good customer service, just dogged intent."
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Pat Privitera

July 16, 2024

5  out of  5 rating by Pat Privitera
"Alex Papadopoulos was very informative and helped me guide through what was best for my car insurance. He saved me lots of money that I was paying for from my now old insurance company. I highly recommend that you let him help you save money on your insurance needs."
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Andrea Evans

July 13, 2024

5  out of  5 rating by Andrea Evans
"I had a great conversation with Alex on my car insurance. After talked to him he help me to bundle my insurance at a great price and I couldn't be more pleased with him and the knowledge he has. Thanks Alex"
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T.J. Tripoli

July 5, 2024

5  out of  5 rating by T.J. Tripoli
"Incredible customer service. Insurance is one of those necessary evils that we all need, but Lizette and her team bend over backwards for you and make it as easy as possible. If you ever need them when you're in an accident, they make the process fast and painless. They are true team players. I had the privilege of working with Bridget on getting my new driver son set up and she was so helpful. I had to call her multiple times with a bunch of questions and she had a great attitude and helped me the entire time. I can't recommend this agency enough."
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Bill Schade

July 3, 2024

5  out of  5 rating by Bill Schade
"I stopped in as a "cold call" to comparison shop my auto Policy today. Bridget spent quite a bit of time with me and explained things In a way that made complete sense. This was refreshing and appreciated. Insurance coverage and pricing can be daunting to figure out but she made it very transparant. I highly recommend them as a source of good information regarding your insurance needs"
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Lois Fernandez

June 21, 2024

5  out of  5 rating by Lois Fernandez
"Alex Papadopoulos was professional and answered all our questions to help guide us with our insurance needs! Highly recommend him and will be having him handle all our insurance needs in the future!"
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Michael Ovitt Jr

June 21, 2024

5  out of  5 rating by Michael Ovitt Jr
"So far so good great customer service very friendly"
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Thomas McNees

June 18, 2024

5  out of  5 rating by Thomas McNees
"Alex was cool and did not pressure me and listened to my needs! Thanks Alex"
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Robert Lanoue

June 13, 2024

5  out of  5 rating by Robert Lanoue
"I wanted to share a recent experience I had with Taylor Smith account manager with Lizette Cochran insurance agency in Palm Harbor. I was recently notified by my home owners insurance provider that my premium would be increasing. It turned out more than double my previous rate which would lead to a significant change in my monthly payment. I reached out to Lizette Cochran insurance agency and met Taylor Smith account manager. She listened to my story of what was taking place and immediately sympathized with my current predicament. She then assured me that everything would be all right, and then I had several options. She was extremely knowledgeable about homeowners insurance policies and explained to me that everything would be all right. She immediately set out to find me more affordable Insurance and got back to me within one week. She was able to find a new provider with only a slight increase in premiums. Taylor navigated the entire process for me and walked me through everything that needed to be done. She was always very kind and understanding and explained everything to me as the process went forward. Taylor performed all of the legwork and got me new insurance. There are not enough words in the English language for me to express all of my heartfelt appreciation and loyalty to this insurance company. I have been with Lizette Cochran for over 10 years now and will continue to With them for the future to come. Taylor is very professional and very caring and I trust her completely. She is that rare find In the insurance world that actually cares for people very very much. Thank you, Taylor for all that you have done."
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Joe

June 5, 2024

5  out of  5 rating by Joe
"Bridget Keneson is nothing short of outstanding! She is highly responsive, very knowledgeable, and went way above and beyond to get my insurance binder in time for closing. Thank you, Bridget!"
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Robin Cesario

May 30, 2024

5  out of  5 rating by Robin Cesario
"I just signed with State Farm and Lizette Cochran was absolutely wonderful. Taylor was my sales girl. She was so know and worked with me so fast. I hope everyone has a chance to have such a wonderful experience with an insurance company. Thank you all so much you made my year wonderful"
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Laura Muller

May 21, 2024

5  out of  5 rating by Laura Muller
"Bridget was so friendly and helpful in addressing my auto insurance needs. It was a nonstressful personable experience 😃"
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Jeffery Jones

May 18, 2024

5  out of  5 rating by Jeffery Jones
"Alex was great! Made adjustments to our policy on the spot and was very clear and concise when explaining how the changes would impact our rate. Very knowledgeable and easy to work with!"
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Art Becker

May 18, 2024

5  out of  5 rating by Art Becker
"My experience was excellent,Taylor Smith account manager was professional friendly and helpful.She made the process of changing insurance simple and straightforward.I highly recommend her.And State Farm’s policies and services are the best.Art Becker"
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I'm a boss Awesome

May 15, 2024

5  out of  5 rating by I'm a boss Awesome
"Taylor Smith could not have made this easier for me. She was knowledgeable, communicated through the whole process, step by step and very professional. You have an asset on your Team and she definitely deserves some Kudos!!!! Thank you so much Taylor."
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Cher Puccini

May 11, 2024

5  out of  5 rating by Cher Puccini
"Love the personal attention we always get from our Agent. They go above and beyond to help our needs"
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Carol Hagerman

May 9, 2024

5  out of  5 rating by Carol Hagerman
"We had the pleasure of working with Alex Papadopoulos who was very knowledgeable and secured us a great insurance package. Highly recommend Alex for his expertise and professionalism."
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Christopher Saputa

May 6, 2024

5  out of  5 rating by Christopher Saputa
"Taylor Smith, agent, is fantastic. Cordial, informative, concise and guided with great suggestions in policy changes and was a pleasure to have her assistance. She managed quote and suggested changes without delay and well represents Lizette Cochran and State Farm. Much appreciated doing business with her.⁷"
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Lorna Mazza

May 2, 2024

5  out of  5 rating by Lorna Mazza
"Great experience with agents Kathy (for home insurance) and Alex (for auto insurance)! They were both responsive, knowledgeable, and very helpful in explaining their recommendations and coverage that works best for our situation. It was a real pleasure working with them!"
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Sandra Rivera-Longley

May 1, 2024

5  out of  5 rating by Sandra Rivera-Longley
"Alex & Bridgett are fantastic. They work well together as a team & are very good at what they do. I was able to find insurance at a reasonable price & they even followed up with me like they said they would. I truly enjoyed our interactions & value their service. I highly recommend them both!"
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Velma Bouxsein

May 1, 2024

5  out of  5 rating by Velma Bouxsein
"Taylor was pleasant to work with. She was very patient, courteous,and knowledgeable. On a scale of 1 to 10, I give her an 11. Great service!!"
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Todd Fairchild

April 21, 2024

5  out of  5 rating by Todd Fairchild
"Laura has been so helpful in solving me with various polices I have. I would highly recommend her for all your insurance needs!!!"
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Steven K

April 18, 2024

5  out of  5 rating by Steven K
"It's a long story with a lot of complications but I can just say that Laura and the agency did a great job solving some insurance issues with me and some new underwriting requirements."
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FRANK RENFRO

April 16, 2024

5  out of  5 rating by FRANK RENFRO
"Very Professional"
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F V

April 12, 2024

5  out of  5 rating by F V
"Bridget at Lizette Cochran State Farm was extremely helpful in guiding me through the process of finding insurance once all state (castle key) decided to abandon us and tens of thousands Floridians. Bridget is very knowledgeable and pleasure to work with."